Rauny Ferreira Martinelli

Summary Of Qualifications

Experienced professional with over 10 years of experience, developing business strategies to open new markets, managing sales team, implementing marketing strategies to increase revenue and market share, analyzing KPIs to decision making, led team proving coaching and evaluate performance review in order to achieve Company goals in the travel industry.

My key strengths include adaptability, result-oriented, accountability skills, collaboration, strong work ethic, problem-solving, analytical thinking, attention to detail, leadership, excellent communication skill (both oral and written).

Advanced in B2B Software sales, Client relationship management, strategic planning & execution, CRM.

General Knowledge in React.js, CSS, Sass, Javascript, Node.js, Restfull API, Computer Science, DevOps, Agile, Jenkins, Travis, Full-Stack, Java, Angular, Python, C#, MySQL, NoSQL, Postgresql, Mongodb, Git, Github, Docker, OOP, Spring Boot, Microservices, Kafka and Postman.

Highlight of Qualifications

Strong knowledge and experience in Java programming, gained through two semesters of academic training and application in academic projects.
Proactive and self-motivated with the ability to work independently and as part of a team.
Excellent analytical and problem-solving skills, with a strong ability to learn and adapt to new technologies and programming languages.
Effective communication and interpersonal skills, with the ability to work collaboratively with team members and senior stakeholders.

Education

Computer Programming and Analysis | Advanced Diploma Ontario September 2021-April 2024
George Brown College | Toronto, Ontario
Relevant Courses:

IT Essentials I
Introduction to Web Development
Database Management
Object-Oriented Programming
Advanced Web Programming
Data Structures and Algorithms

Marketing | Technology January 2019-December 2021
Estacio de Sá University | Natal / RN – Brazil

Consumer Behavior
Marketing Research
Advertising and Promotion
Digital Marketing
Marketing Strategies and Planning
International Marketing
Sales Management
Brand Management
Public Relations

Professional Exeperience

Senior Project Manager & Northeast Regional Manager
BWT Operator | Natal / RN – Brazil January 2018 – July 2020

Company Brief: It is a company who provide service related to tourism wit estimated revenue around 20 million BRL and was recognized as 10° biggest company in Brazil.

Managed the sales department and developed strategic planning initiatives to enhance regional and sectorial operations, employing data analysis to inform decision-making.
Led teams in client relationship management and navigated through contract negotiations, utilizing CRM software and other tech solutions to streamline sales strategies and improve market positioning.
Directed comprehensive office remodeling projects, incorporating innovative technological solutions to optimize operational efficiency and enhance the workplace environment.
Developed digital communication strategies and overseeing the creation of credit letters for clients through automated systems.

Project Management & Branch Manager
Master Operator Travel | Vitória / ES – Brazil April 2013 - December 2017

Company Brief: It is a company who provide service related to tourism, such as hotel reservation, flight package, etc. with estimated revenue around 20 million BRL and was recognized the biggest company in Brazil.

Oversaw branch openings and managed comprehensive branch operations to ensure optimal functionality and profitability.
Rebuilt and restructured teams to drive regional success, utilizing strong leadership and team engagement strategies.
Developed targeted sales campaigns and successfully recaptured lost markets through meticulous planning and implementation.
Mapped and infiltrated new markets, identifying, and capitalizing on emergent opportunities to expand the business footprint.
Managed regional operations and departmental responsibilities, implementing structured and strategic planning.
Conducted office infrastructure remodeling to enhance operational efficiency and accommodate growth trajectories.
Recruited, trained, and led sales teams, ensuring they were well-equipped and strategically positioned to meet sales objectives.
Analyzed sales campaigns, driving initiatives that re-engaged markets and building new opportunities, in order to increase sales goals.
Led and promoted trips for agents, enhancing their industry knowledge and operational proficiency, ensuring customer satisfaction.

Branch Manager & Expansion Lead
Tourlines Corporate Travel | Belém / PA – Brazil February 2011 - February 2013

Company Brief: It is a company who provide service related to tourism, such as hotel reservation, flight package, etc. with an estimated revenue around 10 million BRL and was recognized as the 15th biggest company in Brazil.

Spearheaded the opening of the Tourlines branches in Natal (Rio Grande do Norte) and Belém (Pará), navigating through the operational, financial, and legal frameworks in order to achieve Company goals.
Oversaw the day-to-day operations, ensuring effective functioning and profitability of the new branches.
Developed and implemented strategic plans to establish a strong market presence in the new locations.
Utilized IT tools (CRM) for organizing, planning, and managing resources for new branch openings and regular operations.
Directed sales teams towards establishing a robust client base, contributing to revenue generation from scratch.
Leveraged CRM software to manage client interactions and to build a customer database in new markets.
Recruited, trained, and led approximately 11 new employees, ensuring they are aligned with the company’s values and objectives.
Employed HR management systems to streamline recruitment and training processes.

Branch Manager
Tourlines Corporate Travel | Belém / PA – Brazil March 2008 - February 2011

Successfully opened and managed the Tourlines branch in Natal, ensuring compliance with operational, financial, and legal guidelines.
Maintained regular branch operations, guaranteeing sustained profitability and adherence to company policies.
Developed and executed strategic initiatives to build and solidify Tourlines’ market presence in Natal, in order to increase market share.
Applied IT tools and platforms for planning, managing resources, and ensuring smooth operations in Natal.
Led the sales team to build a solid client base from the ground up, ensuring steady revenue in the Natal branch.
Utilized CRM software for client management, enhancing customer experience and engagement in the new market.
Managed all aspects of team development including recruitment, training, and ongoing leadership in the Natal branch.

2511 - 140 Erskine Avenue, Toronto - ON - M4P 1Z2
raunymartinelli@outlook.com
+1(647) 906-7521